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Our success, and that of our GES and Pursuit business units, is built on a foundation of integrity, ethical behavior, corporate social responsibility, and compliance. Our Board of Directors and Senior Leadership Team strongly support our values, which are described in our Always Honest Program, implemented nearly 30 years ago.

As we work to expand and strengthen our ESG initiatives, our Board of Directors and Senior Leadership Team have a key role in driving progress on our ESG journey.

Corporate Governance

2021 SASB Index

As part of our efforts to disclose on the topics that are most material to our business, Viad Corp aligns to the Sustainability Accounting Standards Board (SASB) Professional & Commercial Services Standard. All data referenced in the following table is from FY 2021.

Topic SASB Code Accounting Metric Category Response / Location
Data Security SV-PS-230a.1 Description of approach to identifying and addressing data security risks Discussion and Analysis Viad actively works to ensure that data security risks are mitigated, responded to, and ultimately negated. Our Information Security Policy ensures standardization of responses at our associated companies, clear roles and responsibilities across different departments, testing and scanning, incident response, and training, among other principles. As part of this policy, all employees, third parties, or other persons with access to Viad’s corporate system are required to complete an annual security education and awareness training.

Establishment and maintenance of our Information Security Policies, Standards, and Procedures at Viad is typically overseen by our Information Security Committee, which is comprised of employees and officers across the company who were appointed by senior leadership. However, due to reductions in force during the COVID-19 pandemic, the Information Security Team has been performing this function. We expect the Information Security Committee to be reinstituted in 2022.
SV-PS-230a.2 Description of policies and practices relating to collection, usage, and retention of customer information Discussion and Analysis Privacy Policy
SV-PS-230a.3 (1) Number of data breaches, (2) percentage involving customers' confidential business information (CBI) or personally identifiable information (PII), (3) number of customers affected Quantitative (1) 0
(2) 0%
(3) 0
Workforce Diversity & Engagement SV-PS-330a.1 Percentage of gender and racial/ethnic group representation for (1) executive management and (2) all other employees Quantitative People
SV-PS-330a.2 (1) Voluntary and (2) involuntary turnover rate for employees Quantitative (1) 9%
(2) 3%
SV-PS-330a.3 Employee engagement as a percentage Quantitative While Viad does not currently have an explicit number to provide for employee engagement that holds true across our businesses and locations, we highly value our employees and prioritize having a good understanding of our employee’s engagement and satisfaction. In 2021, both GES and Pursuit conducted employee surveys to better understand employee satisfaction.
Professional Integrity SV-PS-510a.1 Description of approach to ensuring professional integrity Discussion and Analysis At Viad, integrity is the cornerstone of our business, and we believe it plays a key role in our success. Every day we reinforce our values of integrity, ethical behavior and legal compliance with our Always Honest Compliance and Ethics Program, first implemented in 1994. All employees, officers and directors at Viad and its operating companies have responsibility for knowing, understanding and upholding these values.
SV-PS-510a.2 Total amount of monetary losses as a result of legal proceedings associated with professional integrity Quantitative Material legal proceedings are disclosed in our FY 2021 10-K, Note 21, pages 70-71. In FY 2021, we had no material monetary losses as a result of legal proceeding associated with professional integrity.
Activity Metrics SV-PS-000.A Number of employees by: (1) full-time and part-time, (2) temporary, and (3) contract Quantitative Full-time: 2,511
Part-time: 180
Seasonal: 1,744

Note: Part-time union personnel, temporary employment workers, and non-employee contract workers are excluded. Pursuit's personnel amounts are as of August 1, 2021 during peak season.
SV-PS-000.B Employee hours worked, percentage billable Quantitative This metric is not applicable to Viad due to our billing structure and services delivered.
Data Security
SASB Code SV-PS-230a.1
Accounting Metric Description of approach to identifying and addressing data security risks
Category Discussion and Analysis
Response / Location Viad actively works to ensure that data security risks are mitigated, responded to, and ultimately negated. Our Information Security Policy ensures standardization of responses at our associated companies, clear roles and responsibilities across different departments, testing and scanning, incident response, and training, among other principles. As part of this policy, all employees, third parties, or other persons with access to Viad's corporate system are required to complete an annual security education and awareness training.

Establishment and maintenance of our Information Security Policies, Standards, and Procedures at Viad is typically overseen by our Information Security Committee, which is comprised of employees and officers across the company who were appointed by senior leadership. However, due to reductions in force during the COVID-19 pandemic, the Information Security Team has been performing this function. We expect the Information Security Committee to be reinstituted in 2022.
SASB Code SV-PS-230a.2
Accounting Metric Description of policies and practices relating to collection, usage, and retention of customer information
Category Discussion and Analysis
Response / Location Privacy Policy
SASB Code SV-PS-230a.3
Accounting Metric (1) Number of data breaches, (2) percentage involving customers' confidential business information (CBI) or personally identifiable information (PII), (3) number of customers affected
Category Quantitative
Response / Location (1) 0
(2) 0%
(3) 0
Workforce Diversity & Engagement
SASB Code SV-PS-330a.1
Accounting Metric Percentage of gender and racial/ethnic group representation for (1) executive management and (2) all other employees
Category Quantitative
Response / Location People
SASB Code SV-PS-330a.2
Accounting Metric (1) Voluntary and (2) involuntary turnover rate for employees
Category Quantitative
Response / Location TO BE INSERTED WHEN DATA IS FINALIZED
SASB Code SV-PS-330a.3
Accounting Metric Employee engagement as a percentage
Category Quantitative
Response / Location While Viad does not currently have an explicit number to provide for employee engagement that holds true across our businesses and locations, we highly value our employees and prioritize having a good understanding of our employee's engagement and satisfaction. In 2021, both GES and Pursuit conducted employee surveys to better understand employee satisfaction.
Professional Integrity
SASB Code SV-PS-510a.1
Accounting Metric Description of approach to ensuring professional integrity
Category Discussion and Analysis
Response / Location At Viad, integrity is the cornerstone of our business, and we believe it plays a key role in our success. Every day we reinforce our values of integrity, ethical behavior and legal compliance with our Always Honest Compliance and Ethics Program, first implemented in 1994. All employees, officers and directors at Viad and its operating companies have responsibility for knowing, understanding and upholding these values.
SASB Code SV-PS-510a.2
Accounting Metric Total amount of monetary losses as a result of legal proceedings associated with professional integrity
Category Quantitative
Response / Location Material legal proceedings are disclosed in our FY 2021 10-K, Note 21, pages 70-71. In FY 2021, we had no material monetary losses as a result of legal proceeding associated with professional integrity.
Activity Metrics
SASB Code SV-PS-000.A
Accounting Metric Number of employees by: (1) full-time and part-time, (2) temporary, and (3) contract
Category Quantitative
Response / Location TO BE INSERTED WHEN DATA IS FINALIZED
SASB Code SV-PS-000.B
Accounting Metric Employee hours worked, percentage billable
Category Quantitative
Response / Location This metric is not applicable to Viad due to our billing structure and services delivered.